Sony WH-CH720N Noise Cancelling Wireless Headphones Bluetooth Over The Ear Headset with Microphone and Alexa Voice Control, Black

Key Features

• Sony’s lightest Wireless Noise-cancelling headband ever.
• Take noise cancelling to the next level with Sony’s Integrated Processor V1, so you can fully immerse yourself in the music.
• Super comfortable and lightweight design.
• Adjustable Ambient Sound mode and Adaptive Sound control features tailors sound to suit the environment around you.
• Up to 35-hour battery life with quick charging (3 min charge for up to 1 hour of playback).
• High sound quality and well-balanced sound tuning.
• Crystal clear hands-free calling and voice assistant with Precise Voice Pickup technology.
• Multipoint connection allows you to quickly switch between two devices at once.
• Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE.

About This Product

Over the Ear Wireless Noise Cancelling Headphones, 35-Hour Battery

Product Details

Brand

Sony

Model

WHCH720N/B

Color

Black

Dimensions

‎20.72 x 5.5 x 23.72 cm; 99.22 g

Weight

99 g

Material

‎Plastic

Manufacturer

Sony

Warranty

<img src="https://m.media-amazon.com/images/S/amazon-avatars-global/default._SX48_.png"/>Amogh1 out of 5 starsDo not even consider buyingReviewed in Canada on January 2, 2025Colour Name: BlackVerified PurchaseBrief content visible, double tap to read full content.Full content visible, double tap to read brief content.When I bought these headphones, i was pretty satisfied with the sound quality and all the customization options on sony's app. However in the 4th month of me having bought these, the hinge on the headphone's right earpiece broke, splitting completely in half as shown in the images. I had not exerted any amount of excessive force on the headphones or not thrown them around either. I have a perfectly functioning pair of JBL headphones that I have used for 3 years that has dropped to the ground, slammed into a wall, etc. without any physical damage and which still works perfectly.But these? I keep them safely in a bag when I'm not using them and one day, I pull the headphones out of the bag and the hinge is broken with a horseshoe-like thing falling out of it. I called Sony's customer care as they like to advertise their "1-Year " and what do you know? They cover physical damage conveniently only for 90 days. To get this issue fixed, I have to pay Microland, which is Sony's partner that fixes all of their stuff, $155 + tax! That's more than what I bought these for!This is not some 1 in a million issue. If you search up "Sony headphones hinge broken", you'd find countless people who have had the same problem with this model or other models as well. Sony just refuses to fix them. The sound may be good, but the absolutely horrible build quality makes these not worth it at all. Do not buy these unless you want a pair of $100+ single-use headphonesRead moreRead less<img src="https://m.media-amazon.com/images/S/amazon-avatars-global/default._SX48_.png"/>Amogh1 out of 5 starsDo not even consider buyingReviewed in Canada on January 2, 2025Colour Name: BlackVerified PurchaseWhen I bought these headphones, i was pretty satisfied with the sound quality and all the customization options on sony's app. However in the 4th month of me having bought these, the hinge on the headphone's right earpiece broke, splitting completely in half as shown in the images. I had not exerted any amount of excessive force on the headphones or not thrown them around either. I have a perfectly functioning pair of JBL headphones that I have used for 3 years that has dropped to the ground, slammed into a wall, etc. without any physical damage and which still works perfectly.But these? I keep them safely in a bag when I'm not using them and one day, I pull the headphones out of the bag and the hinge is broken with a horseshoe-like thing falling out of it. I called Sony's customer care as they like to advertise their "1-Year Warranty" and what do you know? They cover physical damage conveniently only for 90 days. To get this issue fixed, I have to pay Microland, which is Sony's partner that fixes all of their stuff, $155 + tax! That's more than what I bought these for!This is not some 1 in a million issue. If you search up "Sony headphones hinge broken", you'd find countless people who have had the same problem with this model or other models as well. Sony just refuses to fix them. The sound may be good, but the absolutely horrible build quality makes these not worth it at all. Do not buy these unless you want a pair of $100+ single-use headphones124 people found this helpfulHelpfulSending feedback...Thank you for your feedback.Sorry, we failed to record your vote. Please try againReportSending feedback...Thanks, we’ll investigate in the next few days.Sorry, We failed to report this review. Please try againBut these? I keep them safely in a bag when I'm not using them and one day, I pull the headphones out of the bag and the hinge is broken with a horseshoe-like thing falling out of it. I called Sony's customer care as they like to advertise their "1-Year Warranty" and what do you know? They cover physical damage conveniently only for 90 days. To get this issue fixed, I have to pay Microland, which is Sony's partner that fixes all of their stuff, $155 + tax! That's more than what I bought these for!But these? I keep them safely in a bag when I'm not using them and one day, I pull the headphones out of the bag and the hinge is broken with a horseshoe-like thing falling out of it. I called Sony's customer care as they like to advertise their "1-Year Warranty" and what do you know? They cover physical damage conveniently only for 90 days. To get this issue fixed, I have to pay Microland, which is Sony's partner that fixes all of their stuff, $155 + tax! That's more than what I bought these for!

Country of Origin

China

Date First Available

Feb. 21 2023

ASIN

B0BS1QCFHX

Customer Reviews Summary

I received these as a Christmas gift and I LOVE them! These are my first wireless headphones and they work very well. The sound quality is smooth and the noise canceling works very well. You can also turn the noise cancelling off so you can be more aware of your surroundings which I appreciate. They charge quickly and the charge lasts for weeks.They are comfy but I find the left side has a hard piece of plastic that pokes out and irritates my ear which is annoying. They also randomly disconnect sometimes but this happens very rarely (only happened twice in my 6 months of using them)PROS- Good audio quality-Good noise cancellingCONS- Hurts my ears (from the weird plastic part)- Randomly disconnects sometimes